When players of Starfield first arrive in Akila City, a group of Shaw Gang bandits are holding up the local branch of GalBank. Resolving the standoff opens the way to the Freestar Rangers faction missions, Sam Coe's main mission, and also a certain side mission.
Starfield: Rough Landings Walkthrough
After helping out with the bank heist, players can do another good turn by helping a former hostage out of a bad spot.